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Telco Big Data Applications


Self-service Data Science and Analytics for Enterprise

Telecommunications and Artificial Intelligence

In the age of information explosion, big data has brought challenges.

Faced with the continuous and intense competition from OTT service providers, traditional

telecommunications service providers have been forced to undergo enterprise transformation.

Armed with big data, Sparkflows provides relief to the Telecommunication sector by empowering it 

with plans and management to understand better customer behavior and increase profit.

Customer Experience Management(Customer 360)

      Decrease Customer service calls

      Decrease in support calls


      Increase customer retention and satisfaction


      Actively engage influencers


      Identify opportunities and build brand loyalty

Network Optimization
and Analytics

      Supports better capacity planning and              traffic management


       Effective service assurance to

      deliver a better customer experience. 


      A customer experience that retains                      subscribers and increases



Recovery of payments

Identify customers most likely to have difficulty in payment


Take remedial steps for payment recovery



Sparflows Use Cases in Telecom


          AI Use Cases for Telecommunication

Self-service Data Science and Analytics for Enterprise

The new challenges faced by the Telecom Industry are huge volumes of predictive models needed and the briskness with which they ought to be updated. The competitive production in this sector has forced them to improve efficiency without any compromise on accuracy.

           Fraud Detection

           Predictive Analysis

           Customer Segmentation

           Customer Churn Prevention

           Lifetime Value Prediction

           Product Development

           Recommendation Engines

           Customer Sentiment Analysis

           Real time Analytics

            Price Optimization


Sparkflows is used to

The built in applications of Sparkflows help AI consumers to produce ideal results and preventive actions. 


Sparkflows is a brand to AI solutions in all business fields. Hence it provides safety to your business.


The number of enterprise deployed under Telecom can show good progression with Sparkflows.


Sparkflows is continually toiling hard to learning from past experiences to help you better understand and explore your customer's needs. 

The IoT Use Cases of Sparkflows

Telecoms use the Internet of Things (IoT) to deliver a collection of products and services 
that bring additional value to their existing networks.

Roaming Capabilities for IoT Devices


Many of the telecoms that support and use IoT devices have roaming capabilities where devices can still connect to a cellular network in geographic areas where the primary telecom does not have any infrastructure.They have roaming capabilities for their IoT devices because of the SIM cards’ capabilities in the devices.

Telecoms Internal Use of IoT


Internally, telecoms may use IoT technology to streamline their business. It is used to curb energy usage in the facilities and make the supply chain operations more efficient.

How Sparkflows Uses IoT

In 4G LTE networks, LTE-M and narrowband IoT are used to support IoT device connections. Sparkflows has support for network roaming capabilities in IoT devices.
Telecoms are using IoT platforms to allow organizations to manage their IoT devices; enable smart infrastructure; and for retail, healthcare, and manufacturing use cases.

The Smart City Use Cases of Sparkflows

There is a huge opportunity for telcos to play a key role in Smart City development.
Because of the Internet of Things and 5G telcos are now able to offer
more powerful and affordable services to governments, and the role of the telco in the smart city 
is set to increase.

Telcos as Smart City Connectivity Providers


Telecom operators develop Smart City services merely to act as a connectivity provider and charge a monthly fee for connectivity to providers of government IoT services or to offer services to the government itself. The company offers services such as smart street lighting, smart garbage collection and smart recycling etc.

Telcos as a Smart City Platformer


Telco offers services as a Smart City platformer. It deals with a very strong portfolio of Smart City services including smart mobility, smart environment, smart economy, smart governance, smart living and smart people services.

Telcos as Smart City Co-Creators


Telcos around the world have taken their role in Smart City development by becoming Smart City co-creators. These telcos are actively working with local government to completely manage the Smart City service portfolio in order to create a vibrant and connected ecosystem. This business model represents the highest level of participation that a telco can have in a Smart City.

This model manages all IoT services for in a variety of areas spanning agriculture, education, healthcare, environmental monitoring, local industry support and connected transportation among others.

What Does the Future Hold for Telcos in Smart City Development?


As telcos consider how to develop Smart City services, there will be a natural evolution to move up the value chain. Telcos can claim to win a bigger share of the market by providing platforms and other IT infrastructure needed for Smart City deployments. Telcos can even go a step further by becoming Smart City co-creators and actively develop and manage specific Smart City services for their clients.